Mark has been an active member of the IAHI since 1997 serving and volunteering in many different roles from his committee seat position on the Holiday Inn Express Brand Committee, The Technology Committee, and his active involvement with the INN-PAC Committee and their annual trip to Washington, DC during the AH&LA Legislative Action Summit.
Mark's relationship with Intercontinental Hotels and the IAHI far precedes the opening of his first IHG hotel. Mark began his career with Holiday Inn in 1973 as a Management Trainee at the Holiday Inn South-Milwaukee, WI and later with the Holiday Inn Lake Shore Drive-Chicago, IL. Since graduating from University of Wisconsin-Stout in 1983 Mark has held executive positions with both Holiday Inn Corporation and Marriott Hotels. Starting in 1987 Mark was a College Relations Representative for Holiday Inn Corporation. In this position he was responsible for coordinating the undergraduate recruiting for four divisions of Holiday Corporation. (Holiday Inn, Embassy Suites, Hampton Inn, sand Harrah's Hotels and Casinos). In 1998 he began his tenure as the Education Services Consultant with Holiday Inn University where he was responsible for training management teams for smooth opening or conversions to the Holiday Inn System. His responsibilities also included Human Resource consulting for the franchise hotels, and training in the General Manager class at HIU on EEO, labor relations and BI. In 1990 Mark accepted a new position with Holiday Inn Corporation as the Manager, New Hotel Opening Program. He developed this department and was responsible for the team that developed and delivered the New Hotel Opening training program and support service in the America and Caribbean Region. He over saw and ensured the smooth transition for over 200 new and converting hotels entering the Holiday Inn System annually. Mr. Zipperer was promoted to the Director, Franchise Service for Bass Hotels and Resorts (Holiday Inn Brands) in 1993 where he over saw a team of 16 field based and office staff that serviced a region of the Central United States. He recruited, trained, coached and led his team to consult with approximately 425 hotels in the areas of Revenue and Service Management. His team also opened all new hotels. Mark resigned from Bass Hotels and Resorts in 1999 to focus on the development of his company Pride Hospitality, LLC a full service management and development company.
Mr. Zipperer has been and continues to be actively involved in his community via Habitat for Humanity the Grizzly House and numerous other charitable organizations. Mark holds a CHA (Certified Hotel Administrator), CHRE (Certified Human Resource Executive), certifications from the American Hotel & Motel Association as well as a PHR-Professional in Human Resources, Certified DDI Instructor and Certified Holiday Inn General Manager. He has served as an Advisory Board Member for the Hotel and Restaurant Program at Grambling State University, Executive Board Member of University of Wisconsin Stout Foundation, and Board Member Kemmons Wilson School of Hospitality at the University of Memphis Program, and the Holy Rosary Development and Capital Campaign Committee. Mark continues to develop himself professional leadership as well through the participation in the IAHI General Electric Leadership Foundation Summit.
Mark founded Pride Hospitality on the simple principal of "Personal Responsibility In Developing Excellence". Mark leads and coaches the professional and personal development of each Pride Team Member based on this foundation. Mark exudes the following principals of Perseverance, Respect, Integrity, Dependability and Enthusiasm in his daily life as well as through out the Pride Organization.